Help · Change tier
Two crossing thresholds. No sliding scale.
Plumbmark does not bill marginal seats. You cross from Free to Standard at seat 11; you cross from Standard to Scaled at seat 101. Everything else is constant inside a band.
The two boundaries
Where exactly the tier flips.
| Tier | Seats | Per seat / month | Annual prepay |
|---|---|---|---|
| Free | 1–10 seats | $0 | — |
| Standard | 11–100 seats | $1.00 | 10% discount |
| Scaled | 101+ seats | $0.75 | 10% discount |
Atlassian is the merchant of record. No Stripe account, no VAT registration.
Both boundaries are first-order (a single seat trips them). They are not sliding — at 10 seats the bill is $0/mo; at 11 seats the bill is $1/mo.
Crossing mechanics
Free → Standard at seat 11.
Your Marketplace install reaches seat 11 → the invoice starts at $1 per seat per month. Atlassian handles the change — no Plumbmark action required from the tenant.
Crossing mechanics
Standard → Scaled at seat 101.
Your Marketplace install reaches seat 101 → the per-seat rate steps down to $0.75/seat/month. The annual prepay discount (10%) carries across both bands.
For the policy as it stands today, see the calculator at /pricing, or the role-of-merchant note on /help/billing.
Reference cases
Three seat counts the policy holds itself to.
5 seats
Inside Free (≤ 10). $0/mo. Same-answer: this tenant never crosses the boundary.
50 seats
Standard, $50/mo. Inside the band — per-seat rate is constant.
200 seats
Scaled, $150/mo. Past the upper threshold — the per-seat rate decays.
Your data
Pull your scan history at any time.
Standard and Scaled tenants can download their scan-history keyspace as a portable JSON envelope — same shape the audit trail reads on every Forge resolver invocation.
Your data
Download your scan-history keyspace as a portable JSON file — de-sharded + sorted, ready for the audit trail. Available on Standard and Scaled tiers.